Why Did I Receive a Delivery Notification, but No Package?Updated a month ago

What's Happening? If you received a delivery notification but haven't received your package, you might be affected by a temporary tracking issue that occurred on March 13, 2025. Some tracking numbers were compromised, leading to incorrect delivery updates. However, your order is still in transit and will be delivered as expected.

Why Did This Happen?

• Some tracking numbers were mistakenly reused, causing misleading delivery updates.

• Despite this, your package is still in transit, and tracking will update as it moves through the system.

• We are actively monitoring affected shipments and working with USPS to ensure they are delivered correctly.

What Should I Do?

1. Check Your Tracking Updates
   Tracking should update as the package moves through the system. You can check the latest status here: USPS Tracking.

2. Wait for Delivery
   Even if the initial tracking update was incorrect, your package is still in transit. Most orders are delivered without further issues.

3. Need a Replacement?
   If you prefer not to wait, let us know, and we can send a replacement. If both packages arrive, feel free to keep one on the house.

4. On a Subscription?
   If you're subscribed to this product and want to skip your next shipment to avoid getting too much at once, we're happy to help adjust your subscription.

Still Have Questions?
If you need further assistance, please reach out, and our team will be happy to help!